“How does Shopify pay me?” This is a common question among Shopify users – especially those who have only started (or just about to start). Well, read on and we’ll tell you all about it.
Understanding Shopify Payments
Before going any further, you must understand that there’s such a thing as Shopify Payments. It’s Shopify’s own payment provider and it’s integrated in their platform. Other than that, here are some other things that you need to know about Shopify Payments:
- The Shopify Payments system is not supported in every country.
- It’s the simplest and most economical way to accept payments from Shopify.
- Shopify Payments is automatically activated in your Shopify store (if your country is supported) once you start your online store (of course, you still need to set it up).
Understanding Third-Party Payment Providers
If you’re not going to use Shopify Payments (or if it’s not available to you/ your country), you will need to get the services of a third-party payment provider. They will then handle all your Shopify transactions (payments from sales) and release the money to you (through your bank account). Keep these in mind:
- Third-party payment providers have their own set of rules and regulations. It would be good to understand them and compare their differences before choosing which one to go for.
- Third-party payment providers usually charge extra fees for processing your transactions (e.g. accepting payments from customers, transferring money to your bank account, etc.).
How You Get Paid in Shopify
With either Shopify Payments or your chosen third-party payment provider, your income from sales on your Shopify store will be transferred to your bank account (upon withdrawal). So, basically, your customer will pay for the product they purchased on your Shopify online store. You will then get their payment (minus transaction fees and other fees, if any) through your chosen payment provider (Shopify Payments or a third-party payment provider).
Here are the steps to getting paid in Shopify:
- First and foremost, choose a payment provider. Shopify Payments or another third-party payment provider will be tasked to accept credit card payments from your Shopify customers.
Note: Payments are processed by verifying credit card details and customer information. A transaction is considered complete once payment is made (charged to the buyer) and the purchased product is delivered to the customer’s address.
- After completion of a transaction (payment and delivery), the price amount will be credited to your Shopify Payments or merchant (third-party payment provider) account.
Note: Shopify doesn’t charge transaction fees, but third-party payment providers do.
- Once the purchase amount is forwarded to your payment provider, you can withdraw your money to your bank account.
Note: It can take a couple of days for the money to be credited to your bank account.
How Often You Get Paid on Shopify
If you’re using Shopify Payments, they have a built-in system for the pay period. Here are some things to keep in mind with regards to this:
- By default, the same day that a customer orders an item from your store is the same day when the money is sent to your bank account.
- Transactions that fall on Friday, Saturday and Sunday are grouped together and totaled as one payment.
- Funds won’t automatically show in your bank account as the transfer from the payment merchant to your bank account can take up to 72 hours (it depends on your country and your bank). Below is the list of supported countries and the number of days for the money to get credited to your bank account.
- Australia – 2 business days
- United States – 2 business days
- Canada – 3 business days.
- Germany – 3 business days
- Ireland – 3 business days
- New Zealand – 3 business days
- Spain – 3 business days
- United Kingdom – 3 business days
- Hong Kong SAR China – 4 business days
- Japan – 5 +
Note: With Japan, it’s always 5 days plus the number of days until Friday. Therefore, if the transaction is done on a Wednesday, the payout will be the following Friday. However, if the transaction happens on a Saturday, the payout will be the coming week’s Friday.
Setting Up Shopify Payment
This part is very important, so please take note. Do make sure that you fully accomplish your Shopify Payments set up (business details, bank information, etc.) within 21 days from your first sale. Also, take note of the following:
- If your Shopify Payments setup is not completed within 21 days (see condition above), all purchase payments will be refunded to the customer.
- You can go to your Admin section to track your payouts.
- Shopify doesn’t charge transaction fees, only card rate. However, there’s a 23% VAT for Ireland plus card rate.
- You can opt to receive your own currency when withdrawing money from your Shopify Payments.
How to View Your Payouts on Shopify Payments
Here are the steps to viewing your payouts on Shopify Payments:
- Log in to your Shopify account.
- Go to your Admin section.
- Click Settings.
- Click Payment Providers.
- Look for the Shopify Payments Section and click View Payouts.
- Clicking the View Payouts button will show you your previous payouts as well as your next payout schedules.
- If you’ve set a schedule for your payout, you’ll see the date when you’ll get your payment.
- You’ll also see your total available balance till next payout as well as any amount that are on hold (for any reason).
- For payments that haven’t been sent to your bank account yet, these will be reflected as scheduled payouts.
- If funds are already transferred to your bank account, these will be marked as paid.
Scheduling Your Shopify Payouts
We’ve already talked about scheduling your Shopify payouts in the previous sections. However, you’ll also need to take note of the following points:
- You can’t make scheduled payouts for Japan-based Shopify stores. Payouts in Japan will always be Fridays – you know, 5 days plus the remaining days till the following Friday.
- By default, payments are scheduled to be released on a daily basis as soon as these are available.
- If you don’t want to be paid every day, you can set your payout schedule to either weekly or monthly.
- Updating your payout schedule will affect unpaid funds (the updated schedule will be followed immediately).
- Bank delays are expected as they also need to process the transfer of funds at their end.
Here are the steps to scheduling your payouts:
- Log in to your Shopify account.
- Go to your Admin section.
- Click on Settings.
- Click Payment Providers.
- Look for Shopify Payments Section and click Edit.
- Look for Payout Schedule section and click Edit.
- Pick your preferred payment schedule.
- Click Save.
For payouts that fall on weekends or holidays, funds will be released on the next business day.
Failed Payout Issues on Shopify
Failed Payouts – sadly, it happens. Here are some things to keep in mind when it comes to failed payouts:
- Usually, the problem is with your bank account – so, contact your bank.
- By default, you will get an email or notification from Shopify if there are failed payouts.
- Failed payouts can be due to funds that are placed on hold on your scheduled payments.
- You will find an error message on your payout page in cases of failed payouts. You’ll also get instructions on how to resolve the issue.
- Click the Retry Payout button only after resolving the issue (if not, it will just fail again).
- Once resolved, the system will automatically retry payout – and you will get your money in your bank account.
How Much You Get Paid on Shopify
OK, here’s the thing – you’ll get paid the selling price minus any transaction fees (from the credit card Company, bank, third-party payment provider, card rate, etc.). Note that Shopify will also charge transaction fees if you’re not using Shopify Payments.
Getting Paid in Shopify
As you can see, it’s safe to do business with Shopify. Just follow the setup instructions we told you about and you’ll be receiving your payouts every day (or as scheduled).
Keep in mind that failed payouts only mean that your funds are on hold (they’re not gone). And once the issues are resolved, you’ll get your money immediately.
If possible, we advise using Shopify Payments as it’s really easier to set up than if you were to get a third-party payment provider. Remember, Shopify Payments is already built-in into Shopify, whereas third-party service providers will still require you your Shopify credentials. Also, there are fewer transaction fees when you go for Shopify Payments.
Should you decide to go for a third-party payment provider, we suggest choosing a reputable one. Choose a Company that you can trust to handle your money, OK?